Privacy Policy

Our Privacy Policy - your rights, your information and how we use it

Excel Recruitment Limited (the Company) is committed to protecting your personal information.

Our Privacy Policy contains important information about what personal details we collect; what we do with that information; who we may share it with and why; and your choices and rights when it comes to the personal information you have given us.

We are obliged to comply with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) which replaces the Data Protection Regulation (Directive 95/46/EC). The Regulation provides enhanced privacy rights for individuals and a strict framework within which commercial organisations can legally operate.

This Policy may need to be updated from time to time and the latest version will be published on this website.

If you have any questions about our Privacy Policy or the information we collect or use about you, please contact;

The Company Secretary

Excel Recruitment Limited

116 High Holborn

London

WC1V 6RD

Email: CompanySecretary@xlrecruit.com

Clients and Suppliers of goods and services

We will collect and process information about individuals within your organisation to enable us to communicate with them and to ensure that our relationship runs smoothly. We will usually only process individuals’ names and business contact data and the bank details of suppliers so that we can pay them.

Candidates - What personal data do we collect from you and use?

Whilst you can use the Website without giving out your personal data, once you contact us via the Website or provide us with your CV the Company will collect information about you to enable us to provide a recruitment service for your benefit and that of our clients. This may include:

• Information about who you are e.g. your name and contact details including email address and telephone numbers
• Information shown where you provide us with your CV and complete our registration form such as your skills set, educational history, experience and qualifications together with your current employment details, past work history, future job preferences, employment / character references and salary requirements;
• Information about your contact with us e.g. meetings, phone calls, emails / letters
• Your national insurance number and bank account details so we can pay your wages and account for tax if you are working as a temporary worker or an employee.
• Information if you visit one of our offices e.g. visual images collected via closed circuit television (CCTV).
• Information that is automatically collected e.g. via cookies when you visit our website.

Other People

If you have been put down on our forms as an emergency contact by a candidate or an employee, we will contact you in case of an accident or emergency affecting them.

If you have been put down by a candidate as a referee, we may contact you in relation to obtaining a reference.

The purpose and legal basis for processing your personal data

We collect your personal data to provide clients and candidates with work finding services and will generally reply on our legitimate interests in retaining and processing that data. Should we need your consent to lawfully process your data, including any sensitive personal data, we will request your consent orally or by email, for example, to put your details forward to client. We will also process your information to fulfil any contractual obligations with you or to meet any legal or regulatory obligations.

What are cookies?

A cookie is a small file – it’s saved onto your computer or other device when you visit our website. Cookies store small pieces of information. For example, they will remember you have visited our website or performed a certain action.

We use cookies to help us improve your experience when you visit our website.

Disclosure of your personal data

We may need to disclose your personal details to other parties.

• To prospective hirers or employers where you have expressed an interest in an available position and you have agree to be put forward.
• To third parties who perform functions and services on our behalf, such as, IT consultants.
• To Government agencies including HM Revenue & Customs.
• To law enforcement agencies including, if necessary, to protect and enforce the rights of Excel Recruitment Limited.
• To third parties to whom may sell or transfer our business.

Your individual rights

You have several rights in relation to how we use your information. They are:

Right to be informed about the personal data the Company possesses on you.

Right of access. If you wish to receive a copy of the personal information we hold on you, you may make a data subject access request (DSAR).

Right to request that your personal information be rectified. If your personal information is inaccurate or incomplete, you can request that it is corrected.

Right to request erasure. You can ask for your information to be deleted or removed but we may not be required or able to do so, for example, if the data is required to held for six years for tax purposes.

Right to restrict processing of your personal information for certain reasons, for example, if you want to establish its accuracy or the reason for processing it.

Right to data portability in certain circumstances.

Right to object to the Company processing your personal information.

What we collect and use your information for

We take your privacy seriously and we will only ever collect and use information which is personal to you where it is necessary, fair and lawful to do so. We will collect and use your information only to provide you with work-finding services.

We will never sell your details to someone else. Whenever we share your personal information, for example, with prospective hirers or employers, we will do so in line with our obligations to keep your information safe and secure.

Your information is processed in the UK.

We take information and system security seriously and always strive to comply with our obligations. Any personal information which is collected, recorded or used in any way, whether on paper, online or any other media, will have appropriate safeguards applied in line with our data protection obligations.

Your information is protected by controls designed to minimise loss or damage through accident or negligence. Our employees are obliged to protect sensitive or confidential information when storing or transmitting information electronically.

We will keep your personal information only as long as it is necessary to provide you with our services. We may also keep your information after this period but only where required to meet our legal or regulatory obligations. The length of time we keep your information for these purposes will vary depending on the obligations we need to meet. The Conduct of Employment Agencies and Employment Businesses Regulations 2003, require us to keep work-seeker records for at least one year from (a) the date of their creation or (b) after the date on which we last provide you with work-finding services.

How to make a complaint

We will always strive to collect, use and safeguard your personal information in line with data protection laws. If you do not believe we have handled your information properly you can contact the Company Secretary at the email address above or write us at 116 High Holborn, London WC1V 6RD and we will do our utmost to make things right.

If you are still unhappy, you can complain to the Information Commissioner's Office. Their contact details are:

Phone: 0303 123 1113

Post to : Wycliffe House

Water Lane

Wilmslow

SK9 5AF